Cancel Your Subscription
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Before canceling, reach out to us — we may be able to help with whatever you're experiencing.
Contact us first: [email protected] — tell us what's going on and we'll do our best to help.
If you've decided to move on:
Go to Shopify > Settings > Apps and sales channels
Find Sesami and click Delete
In the confirmation message, click Delete
Once you delete the Sesami app, your plan is canceled.
You may still receive a charge after canceling due to your Shopify billing cycle. See Shopify's app billing documentation for details.
Existing appointments are not canceled — bookings already made will remain as they are
No notifications are sent — Sesami won't send any notifications to your customers after uninstalling
Data is retained temporarily — if you reinstall later, contact [email protected] for assistance
Export your booking data from Sesami
Sync upcoming appointments to Google Calendar
Notify your customers if they have future bookings
We'd love to hear any feedback about your experience — reach out to [email protected].
Pause or Freeze the Subscription — alternatives to canceling
Refund Policy — trial and refund information
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