Cancel Your Subscription

Before canceling, reach out to us — we may be able to help with whatever you're experiencing.

Contact us first: [e-mail] — tell us what's going on and we'll do our best to help.

Cancel Your Subscription

If you've decided to move on:

1. Go to Shopify > Settings > Apps and sales channels

2. Find Sesami and click Delete

3. In the confirmation message, click Delete

Once you delete the Sesami app, your plan is canceled.

You may still receive a charge after canceling due to your Shopify billing cycle. See Shopify's app billing documentation for details.

What Happens After Canceling

• Existing appointments are not canceled — bookings already made will remain as they are

• No notifications are sent — Sesami won't send any notifications to your customers after uninstalling

• Data is retained temporarily — if you reinstall later, contact [e-mail] for assistance

Before You Cancel

• Export your booking data from Sesami

• Sync upcoming appointments to Google Calendar

• Notify your customers if they have future bookings

We'd love to hear any feedback about your experience — reach out to [e-mail].

Related

• Pause or Freeze the Subscription — alternatives to canceling

• Refund Policy — trial and refund information