# Sesami Admin Portal The Sesami Admin Portal is a modern, mobile-first admin interface designed to simplify how you and your team manage bookings, resources, and services. {% hint style="success" %} **Available on all Sesami plans** - The Admin Portal is included with every Sesami subscription. {% endhint %} {% embed url="" %} ## What is the Admin Portal? The Sesami Admin Portal is a **Progressive Web App (PWA)** that provides: * **Direct access** - Team members can log in directly without going through Shopify Admin * **Mobile-first design** - Works great on phones, tablets, and desktop * **Enhanced features** - Improved booking management, timeline view, and more * **Multi-level permissions** - Control what each team member can access * **Modern interface** - Clean, fast, and easy to use ## Key features ### Direct Team Access Team members can log into the Sesami Admin Portal directly—no need to navigate through your Shopify account: * Faster access to bookings and schedules * Simplified workflow for front desk staff * Works on any device with a web browser ### Multi-Level Permissions Store Managers can create users and grant different levels of permissions: * **Owner / Admin** - Full access to all features and settings * **Location Manager** - Manages bookings, resources, and services for their location(s) * **Team Member / Resource Operator** - Views their own schedule, checks in customers, and manages their own bookings * **Front Desk/POS Staff** - View and create bookings, limited admin access * **Read-only** - View bookings and schedules only This ensures everyone has just what they need to do their job effectively. See: [Users](https://help.sesami.co/admin/users) ### Improved Booking Management Enhanced tools for managing appointments: * **Upcoming Appointments List** - Quickly view and manage upcoming bookings * **Timeline View** - See the full history of each appointment: * When it was created * Rescheduling history * Cancellations * Check-ins and no-shows * **Faster actions** - Create, reschedule, and cancel bookings with fewer clicks ### Resources Go beyond team members with the **Resources** concept: * **Team Members** - Staff who deliver services * **Rooms** - Physical spaces needed for services * **Equipment** - Tools, machines, or items required * **Calendar Rules** - Block-offs for holidays, maintenance, etc. With resources, you can create multiple calendars and ensure services are only bookable when all required resources are available. See: [Resources](https://help.sesami.co/admin/resources) ### Multi-Location Support Manage multiple locations from a single admin interface: * **Location-based access** - Staff see only their location's bookings * **Automatic timezone conversion** - Each location displays in its local timezone * **Location-specific resources** - Assign team members and resources to specific locations * **POS integration** - Automatic location detection when using Shopify POS See: [Locations](https://help.sesami.co/admin/locations) | [POS & Multi-Location](https://help.sesami.co/apps-integrations/shopify/pos/pos-and-multi-location) ### Sesami Forms App Build custom intake forms to collect information before appointments: * **Custom questions** - Create forms tailored to your services * **Conditional logic** - Show/hide questions based on previous answers * **Pre-appointment data** - Collect information before customers arrive * **Better preparation** - Your team has what they need ahead of time See: [Sesami Forms App](https://help.sesami.co/apps-integrations/sesami-forms-app) ### Flexible Slots More control over when customers can book: * **Custom intervals** - Set time slot intervals (15, 30, 45, or 60 minutes) * **Service-specific** - Different intervals for different services * **Better control** - Match booking times to your actual operations See: [Flexible Slots](https://help.sesami.co/booking/availability/flexible-slots) ### Sesami API For developers and custom integrations: * **GraphQL API** - Flexible queries for Sesami data * **REST API** - Programmatic access to Sesami features * **Custom integrations** - Connect Sesami to your own apps and systems * **Automation** - Build custom workflows and tools See: [API and Building Apps](https://help.sesami.co/apps-integrations/api-and-building-apps) ## Getting started with the Admin Portal {% hint style="warning" %} **Activation required**: The Admin Portal must be enabled on your account before you can use it. Contact us at [**help@sesami.co**](mailto:help@sesami.co) to get started. {% endhint %} {% stepper %} {% step %} #### Request activation Contact Sesami support at to have the Admin Portal enabled for your store. {% endstep %} {% step %} #### Receive invitation Once your store is ready: 1. Go to **Sesami > Settings** in Shopify Admin 2. Click **Send invitation** 3. The store owner will receive an email from Sesami with a link to join the Admin Portal {% endstep %} {% step %} #### Log in and explore Click the link in the email to: * Set up your Admin Portal account * Log in for the first time * Explore the new interface {% endstep %} {% step %} #### Invite your team As a store owner or manager: * Create user accounts for your team members * Assign appropriate permission levels * Send invitations to team members See: [Users](https://help.sesami.co/admin/users) {% endstep %} {% endstepper %} ## Admin Portal vs. Shopify Admin You can use both interfaces interchangeably: | Feature | Shopify Admin | Admin Portal | | --------------------- | ------------------- | ------------------------------------- | | **Access** | Via Shopify account | Direct login | | **Mobile experience** | Basic | Optimized | | **Team permissions** | Shopify staff roles | Sesami-specific roles | | **Resources** | Team members only | Team members, rooms, equipment, rules | | **Multi-location** | Basic | Enhanced with automatic timezone | | **Timeline view** | No | Yes | | **Speed** | Standard | Faster, modern interface | Both interfaces work with the same data, so changes in one appear in the other. ## Who should use the Admin Portal? The Admin Portal is especially valuable for: * **Multi-location businesses** - Easier location management and timezone handling * **Teams with specialized roles** - Fine-grained permissions for different staff levels * **Mobile-first operations** - Front desk staff using tablets or phones * **Resource-constrained services** - Businesses needing to manage rooms, equipment, etc. * **Growing teams** - Businesses scaling up with more staff and complexity ## Best practices * **Start with owners/managers** - Get comfortable with the new interface first * **Train your team** - Take time to walk through the new features with staff * **Set permissions carefully** - Give team members only the access they need * **Use mobile** - Install the PWA on phones/tablets for your team * **Leverage resources** - Take advantage of the full resource model (rooms, equipment, etc.) ## Troubleshooting
How do I get access to the Admin Portal? Contact Sesami support at to have it enabled for your store. Once enabled, you'll receive an invitation email.
Can I still use Shopify Admin for Sesami? **We recommend using the Admin Portal once you've started with it.** The Admin Portal has the latest features and uses our newest API, giving you access to: * Resources (rooms, equipment, calendar rules) * Enhanced multi-location support * Improved booking timeline and management tools The Admin Portal provides the most complete and up-to-date Sesami experience.
Team members can't log in Check: * Admin Portal is **enabled** for your store * Team member has been **invited** via the Admin Portal * They're using the correct **email address** * They've **accepted the invitation** via email
Changes in Admin Portal not appearing in Shopify Both interfaces use the same data in real-time. If you're not seeing changes: * **Refresh** the page * Check that you're viewing the **same location** (if using multi-location) * Verify the change was **saved** successfully
## Related * [Locations](https://help.sesami.co/admin/locations) - Manage multiple locations * [Resources](https://help.sesami.co/admin/resources) - Team members, rooms, equipment * [Users](https://help.sesami.co/admin/users) - User roles and permissions * [Services](https://help.sesami.co/admin/services) - Configure bookable services * [Sesami Forms App](https://help.sesami.co/apps-integrations/sesami-forms-app) - Custom intake forms