Sesami Admin Portal
The Sesami Admin Portal is a modern, mobile-first admin interface designed to simplify how you and your team manage bookings, resources, and services.
Available on all Sesami plans - The Admin Portal is included with every Sesami subscription.
What is the Admin Portal?
The Sesami Admin Portal is a Progressive Web App (PWA) that provides:
Direct access - Team members can log in directly without going through Shopify Admin
Mobile-first design - Works great on phones, tablets, and desktop
Enhanced features - Improved booking management, timeline view, and more
Multi-level permissions - Control what each team member can access
Modern interface - Clean, fast, and easy to use
Key features
Direct Team Access
Team members can log into the Sesami Admin Portal directly—no need to navigate through your Shopify account:
Faster access to bookings and schedules
Simplified workflow for front desk staff
Works on any device with a web browser
Multi-Level Permissions
Store Managers can create users and grant different levels of permissions:
Owner / Admin - Full access to all features and settings
Location Manager - Manages bookings, resources, and services for their location(s)
Team Member / Resource Operator - Views their own schedule, checks in customers, and manages their own bookings
Front Desk/POS Staff - View and create bookings, limited admin access
Read-only - View bookings and schedules only
This ensures everyone has just what they need to do their job effectively.
See: Users
Improved Booking Management
Enhanced tools for managing appointments:
Upcoming Appointments List - Quickly view and manage upcoming bookings
Timeline View - See the full history of each appointment:
When it was created
Rescheduling history
Cancellations
Check-ins and no-shows
Faster actions - Create, reschedule, and cancel bookings with fewer clicks
Resources
Go beyond team members with the Resources concept:
Team Members - Staff who deliver services
Rooms - Physical spaces needed for services
Equipment - Tools, machines, or items required
Calendar Rules - Block-offs for holidays, maintenance, etc.
With resources, you can create multiple calendars and ensure services are only bookable when all required resources are available.
See: Resources
Multi-Location Support
Manage multiple locations from a single admin interface:
Location-based access - Staff see only their location's bookings
Automatic timezone conversion - Each location displays in its local timezone
Location-specific resources - Assign team members and resources to specific locations
POS integration - Automatic location detection when using Shopify POS
See: Locations | POS & Multi-Location
Sesami Forms App
Build custom intake forms to collect information before appointments:
Custom questions - Create forms tailored to your services
Conditional logic - Show/hide questions based on previous answers
Pre-appointment data - Collect information before customers arrive
Better preparation - Your team has what they need ahead of time
See: Sesami Forms App
Flexible Slots
More control over when customers can book:
Custom intervals - Set time slot intervals (15, 30, 45, or 60 minutes)
Service-specific - Different intervals for different services
Better control - Match booking times to your actual operations
See: Flexible Slots
Sesami API
For developers and custom integrations:
GraphQL API - Flexible queries for Sesami data
REST API - Programmatic access to Sesami features
Custom integrations - Connect Sesami to your own apps and systems
Automation - Build custom workflows and tools
Getting started with the Admin Portal
Activation required: The Admin Portal must be enabled on your account before you can use it. Contact us at [email protected] to get started.
Request activation
Contact Sesami support at [email protected] to have the Admin Portal enabled for your store.
Invite your team
As a store owner or manager:
Create user accounts for your team members
Assign appropriate permission levels
Send invitations to team members
See: Users
Admin Portal vs. Shopify Admin
You can use both interfaces interchangeably:
Access
Via Shopify account
Direct login
Mobile experience
Basic
Optimized
Team permissions
Shopify staff roles
Sesami-specific roles
Resources
Team members only
Team members, rooms, equipment, rules
Multi-location
Basic
Enhanced with automatic timezone
Timeline view
No
Yes
Speed
Standard
Faster, modern interface
Both interfaces work with the same data, so changes in one appear in the other.
Who should use the Admin Portal?
The Admin Portal is especially valuable for:
Multi-location businesses - Easier location management and timezone handling
Teams with specialized roles - Fine-grained permissions for different staff levels
Mobile-first operations - Front desk staff using tablets or phones
Resource-constrained services - Businesses needing to manage rooms, equipment, etc.
Growing teams - Businesses scaling up with more staff and complexity
Best practices
Start with owners/managers - Get comfortable with the new interface first
Train your team - Take time to walk through the new features with staff
Set permissions carefully - Give team members only the access they need
Use mobile - Install the PWA on phones/tablets for your team
Leverage resources - Take advantage of the full resource model (rooms, equipment, etc.)
Troubleshooting
How do I get access to the Admin Portal?
Contact Sesami support at [email protected] to have it enabled for your store. Once enabled, you'll receive an invitation email.
Can I still use Shopify Admin for Sesami?
We recommend using the Admin Portal once you've started with it. The Admin Portal has the latest features and uses our newest API, giving you access to:
Resources (rooms, equipment, calendar rules)
Enhanced multi-location support
Improved booking timeline and management tools
The Admin Portal provides the most complete and up-to-date Sesami experience.
Team members can't log in
Check:
Admin Portal is enabled for your store
Team member has been invited via the Admin Portal
They're using the correct email address
They've accepted the invitation via email
Changes in Admin Portal not appearing in Shopify
Both interfaces use the same data in real-time. If you're not seeing changes:
Refresh the page
Check that you're viewing the same location (if using multi-location)
Verify the change was saved successfully
Related
Locations - Manage multiple locations
Resources - Team members, rooms, equipment
Users - User roles and permissions
Services - Configure bookable services
Sesami Forms App - Custom intake forms
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