Users

Note: “Users” are not the same as “Resources.” Resources are bookable/required entities (team members, rooms, equipment). Users are people who can log into admin tools.

Admin Portal: Users (access, roles, and permissions)

This guide explains how people in your organization access Sesami admin tools and what to consider when granting permissions.

Common user roles

• Owner / Admin - Full access to all features and settings

• Location Manager - Manages bookings, resources, and services for their location(s)

• Team Member / Resource Operator - Views their own schedule, checks in customers, and manages their own bookings

• Front Desk / POS Staff - View and create bookings, limited admin access

• Read-only - View bookings and schedules only

Onboarding a new user (checklist)

1

Create or confirm the Shopify staff account

Ensure the person has a Shopify staff account (create one if needed).

2

Assign the correct role/permissions

Grant the appropriate role or permissions that match their responsibilities (Owner/Admin, Manager, Front desk/POS, Read-only).

3

Confirm they can access Sesami admin pages

Verify the user can sign in and access the Sesami admin pages they need.