# Users

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Note: “Users” are **not** the same as “Resources.” Resources are bookable/required entities (team members, rooms, equipment). Users are people who can log into admin tools.
{% endhint %}

## Admin Portal: Users (access, roles, and permissions)

This guide explains how people in your organization access Sesami admin tools and what to consider when granting permissions.

### Common user roles

* **Owner / Admin** - Full access to all features and settings
* **Location Manager** - Manages bookings, resources, and services for their location(s)
* **Team Member / Resource Operator** - Views their own schedule, checks in customers, and manages their own bookings
* **Front Desk / POS Staff** - View and create bookings, limited admin access
* **Read-only** - View bookings and schedules only

### Onboarding a new user (checklist)

{% stepper %}
{% step %}

#### Create or confirm the Shopify staff account

Ensure the person has a Shopify staff account (create one if needed).
{% endstep %}

{% step %}

#### Assign the correct role/permissions

Grant the appropriate role or permissions that match their responsibilities (Owner/Admin, Manager, Front desk/POS, Read-only).
{% endstep %}

{% step %}

#### Confirm they can access Sesami admin pages

Verify the user can sign in and access the Sesami admin pages they need.
{% endstep %}
{% endstepper %}


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