Users

Note: “Users” are not the same as “Resources.” Resources are bookable/required entities (team members, rooms, equipment). Users are people who can log into admin tools.

Admin Portal: Users (access, roles, and permissions)

This guide explains how people in your organization access Sesami admin tools and what to consider when granting permissions.

Common user roles

• Owner / Admin - Full access to all features and settings

• Location Manager - Manages bookings, resources, and services for their location(s)

• Team Member / Resource Operator - Views their own schedule, checks in customers, and manages their own bookings

• Front Desk / POS Staff - View and create bookings, limited admin access

• Read-only - View bookings and schedules only

Onboarding a new user (checklist)

1

Create or confirm the Shopify staff account

Ensure the person has a Shopify staff account (create one if needed).

2

Assign the correct role/permissions

Grant the appropriate role or permissions that match their responsibilities (Owner/Admin, Manager, Front desk/POS, Read-only).

3

Confirm they can access the Sesami admin pages

Verify the user can sign in and access the Sesami admin pages they need.

User limits by plan

The number of users you can create depends on your subscription plan:

Plan	User limit	Access level
Small	1 user	Shop: read and write
Pro	Up to 5 users	Shop: read and write
Premium	Up to 10 users	Shop: read and write
Enterprise	Custom	Advanced Admin Portal Access Control