> For the complete documentation index, see [llms.txt](https://help.sesami.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sesami.co/admin/users.md).

# Users

{% hint style="info" %}
Note: “Users” are **not** the same as “Resources.” Resources are bookable/required entities (team members, rooms, equipment). Users are people who can log into admin tools.
{% endhint %}

## Admin Portal: Users (access, roles, and permissions)

This guide explains how people in your organization access Sesami admin tools and what to consider when granting permissions.

### Common user roles

* **Owner / Admin** - Full access to all features and settings
* **Location Manager** - Manages bookings, resources, and services for their location(s)
* **Team Member / Resource Operator** - Views their own schedule, checks in customers, and manages their own bookings
* **Front Desk / POS Staff** - View and create bookings, limited admin access
* **Read-only** - View bookings and schedules only

### Onboarding a new user (checklist)

{% stepper %}
{% step %}

#### Create or confirm the Shopify staff account

Ensure the person has a Shopify staff account (create one if needed).
{% endstep %}

{% step %}

#### Assign the correct role/permissions

Grant the appropriate role or permissions that match their responsibilities (Owner/Admin, Manager, Front desk/POS, Read-only).
{% endstep %}

{% step %}

#### Confirm they can access the Sesami admin pages

Verify the user can sign in and access the Sesami admin pages they need.
{% endstep %}
{% endstepper %}

<figure><img src="/files/P5bO3fiOJsIgzfkcGNVN" alt=""><figcaption></figcaption></figure>

#### User limits by plan

The number of users you can create depends on your subscription plan:

| Plan    | User limit     | Access level         |
| ------- | -------------- | -------------------- |
| Small   | 1 user         | Shop: read and write |
| Pro     | Up to 5 users  | Shop: read and write |
| Premium | Up to 10 users | Full user access     |


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