Last updated
Was this helpful?
Klaviyo is a marketing automation platform for email and SMS. Sesami and Klaviyo are strategic partners, and you can send Sesami booking events into Klaviyo to power confirmations, reminders, and follow-ups.
Appointment confirmations — email or SMS the moment a booking is made
Appointment reminders — 24 hours before, 1 hour before, or custom timing
Rescheduling & cancellation notices — keep customers informed of changes
Post-appointment flows — review requests, rebook offers, loyalty rewards
Customer segmentation — tag customers who booked, target by service, etc.
Sesami sends booking events to Klaviyo via Sesami Flows. Each event (appointment created, rescheduled, canceled, completed, reminder) carries rich data — service, time, resource, customer management link, and more — that you can use in Klaviyo email and SMS templates.
The full setup guide — including Flow presets, Klaviyo API key setup, and the complete list of available event properties — is here:
Sesami Flows and Klaviyo — step-by-step integration guide
Sesami Flows — the automation engine behind the integration
Notification Emails — Sesami's built-in email notifications
Customers — how customer data flows between Sesami, Shopify, and Klaviyo
Last updated
Was this helpful?
Was this helpful?