Klaviyo

Klaviyo is a marketing automation platform for email and SMS. Sesami and Klaviyo are strategic partners, and you can send Sesami booking events into Klaviyo to power confirmations, reminders, and follow-ups.

What You Can Do

• Appointment confirmations — email or SMS the moment a booking is made

• Appointment reminders — 24 hours before, 1 hour before, or custom timing

• Rescheduling & cancellation notices — keep customers informed of changes

• Post-appointment flows — review requests, rebook offers, loyalty rewards

• Customer segmentation — tag customers who booked, target by service, etc.

How It Works

Sesami sends booking events to Klaviyo via Sesami Flows. Each event (appointment created, rescheduled, canceled, completed, reminder) carries rich data — service, time, resource, customer management link, and more — that you can use in Klaviyo email and SMS templates.

Setup

The full setup guide — including Flow presets, Klaviyo API key setup, and the complete list of available event properties — is here:

Sesami Flows and Klaviyo — step-by-step integration guide

Related

• Sesami Flows — the automation engine behind the integration

• Notification Emails — Sesami's built-in email notifications

• Customers — how customer data flows between Sesami, Shopify, and Klaviyo