Catalog and Products

Sesami uses Shopify products to represent bookable services. Understanding how products and inventory work with Sesami helps avoid common issues.

Setting Up a Booking Product

To create a product that works with Sesami:

1. Go to Shopify > Products > Add Product

2. Add a name, description, and image as usual

3. Under Variants, add an option called Duration

   • The option name must be exactly Duration (case-sensitive, no trailing spaces)

   • Add values in a valid format: 30, 45 m, 90 minutes, 3h, or 1 hour

4. Under Inventory, uncheck Track quantity

5. Under Shipping, uncheck This is a physical product

6. Save

Track quantity must be off. If inventory tracking is enabled, customers will eventually see "Sold out" instead of the booking calendar.

Shipping must be off for service-only products. Otherwise customers will be asked for shipping information at checkout.

Duration Variant Format

Sesami reads the "Duration" variant to determine time slot length. Accepted formats:

Format	Example
Minutes (number only)	30
Minutes with unit	45 m, 90 minutes
Hours	3h, 1 hour
Combined with text	45 minutes: express service

Time frames must fit within a single day (00:00 to 24:00).

Inventory and "Sold Out"

If your booking product shows "Sold out" instead of the calendar:

1. Go to Shopify > Products > [your product]

2. For each variant, uncheck Track quantity

3. Save

Sesami manages availability through its own scheduling system — it doesn't use Shopify inventory counts.

Products with Physical Items

If you sell products that include both a booking and a physical item (e.g., a gift box with a consultation), keep in mind:

• The Duration variant tells Sesami this is a bookable product

• You can still set a price and use Shopify checkout

• For physical fulfillment, manage shipping settings as needed on the product

Related

• Orders — how Sesami bookings appear as Shopify orders

• No Availability — troubleshooting missing time slots