Using Shopify Product Fields to Collect Additional Information During the Booking Process

When you need to collect extra information from customers during the booking process, such as participant names, dietary restrictions, preferences, notes, or any other details required before an appointment takes place, you can leverage Shopify Product Fields (Line Item Properties) directly on your service pages.

The information collected during checkout is stored within the Shopify order and can also be displayed throughout the Sesami ecosystem, including:

• Sesami booking details

• Google Calendar event descriptions

• Notifications for customers and staff (when using Sesami Flows)

Common examples include:

• Participant or guest names

• Dietary restrictions

• Consultation preferences

• Special requests

• Internal reference numbers

• Additional notes

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Implementing Shopify Product Fields requires editing your Shopify theme. If you have a developer, they can configure this directly within your Shopify store.

You may also find Shopify's documentation helpful:

• https://shopify.dev/docs/themes/architecture/templates/product#line-item-properties

Note: Implementation details may vary depending on your Shopify theme

If you don't have a developer available, the Sesami team may also be able to assist. Please contact our team to discuss your requirements.

Related

• Sesami Forms App — requires Sesami Instant Booking