Availability
Rules and constraints that control when services can be booked.
What is Availability?
Availability determines when customers can book your services. This includes working hours, timezone handling, booking restrictions, and time slot configurations.
Core Availability Settings
Resource Availability
Set working hours and schedules for resources (team members, rooms, equipment):
Define recurring weekly schedules
Set specific dates with custom hours
Create block-offs for holidays or maintenance
Configure per-resource availability
Flexible Slots
Control when customers can book with custom time slot intervals:
Set intervals (15, 30, 45, or 60 minutes)
Service-specific configuration
Match booking times to your actual operations
Booking Restrictions
Buffer Times
Add time between appointments for preparation:
Before each appointment (prep time)
After each appointment (cleanup time)
Before first appointment of the day (opening setup)
Same Day Bookings
Control whether customers can book on the same day:
Disable same day bookings entirely
Set minimum advance notice (Round-up starting interval)
Calendar Start Date
Set a specific start date for the booking calendar:
Calendar opens to your chosen date instead of today
Perfect for seasonal services, future events, or pre-sales
Timezone & Display
Timezone
Configure timezone handling for customers and multi-location:
Customer timezone conversion
Multi-location timezone support
Timezone fixation for destination-based services
Reservation Period
Temporarily hold time slots while customers checkout:
Prevent double bookings
Configurable hold duration (5-60 minutes)
Automatically releases expired reservations
Date and Time Format
Customize how dates and times are displayed to customers.
How Availability Works
Availability is calculated based on multiple factors:
Resource availability - Are the required resources working?
Service constraints - Buffer times, same-day restrictions
Existing bookings - Already booked time slots
Timezone - Customer or location timezone
Reservation period - Temporarily held slots
A time slot is only available if all conditions are met.
Related
Resources - Set up resources
Services - Configure services
Booking Experiences - Customer-facing UI
Locations - Multi-location setup
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