Browser Compatibility

Sesami works best on modern browsers. Here's what you need to know about browser support.

Supported Browsers

Sesami is optimized for modern web browsers:

Fully Supported

• Google Chrome (latest version) - Recommended

• Safari (latest version) - Recommended for Mac and iOS

• Microsoft Edge (latest version, Chromium-based) - Recommended for Windows

• Firefox (latest version) - Fully supported

Mobile Browsers

• Safari iOS (iOS 13+) - iPhone and iPad

• Chrome Android (latest version) - Android devices

• Samsung Internet (latest version) - Samsung devices

Recommended: Use the latest version of Chrome, Safari, Edge, or Firefox for the best experience.

Unsupported Browsers

Internet Explorer

Internet Explorer is not supported, including IE 11.

Why?

• Internet Explorer lacks support for modern web standards

• Microsoft officially ended support for Internet Explorer on June 15, 2022

• Sesami uses modern web components that require current browser features

Alternative: Use Microsoft Edge instead. Edge is faster, more secure, and fully compatible with Sesami.

Older Browser Versions

Browsers older than 2 years may have compatibility issues:

• Outdated Chrome/Firefox/Edge - Update to latest version

• iOS Safari < 13 - Update iOS or device

• Android Chrome < 80 - Update Chrome app

Browser Requirements

For Customers (Booking Calendar)

To book appointments on your storefront, customers need:

• JavaScript enabled - Required for calendar functionality

• Cookies enabled - For session management and booking flow

• Modern browser - Chrome, Safari, Edge, or Firefox (latest versions)

For Admin (Sesami Admin Portal)

To manage bookings in Sesami Admin Portal, admins need:

• PWA-compatible browser - Chrome, Safari, Edge, or Firefox

• JavaScript enabled - Required for admin interface

• Stable internet connection - For real-time updates

• Screen resolution - Minimum 1280x720 recommended for desktop

See: Sesami Admin Portal

Troubleshooting

If the calendar or booking form isn't working:

1. Update your browser to the latest version

2. Enable JavaScript and cookies in browser settings

3. Disable ad blockers or extensions — some can interfere with booking scripts

4. Clear browser cache and reload the page

5. Try incognito/private mode to rule out extension conflicts

6. Try a different browser — Chrome is recommended

If the issue persists, contact [email protected] with your browser name and version, device type, and a screenshot.

Related

• Month/Day View - Modern calendar experience

• Multi-day View - Classic calendar experience

• Sesami Admin Portal - PWA admin interface

• Quickstart Guide - Initial setup and testing