# Browser Compatibility

Sesami works best on modern browsers. Here's what you need to know about browser support.

## Supported Browsers

Sesami is optimized for modern web browsers:

### Fully Supported

* **Google Chrome** (latest version) - Recommended
* **Safari** (latest version) - Recommended for Mac and iOS
* **Microsoft Edge** (latest version, Chromium-based) - Recommended for Windows
* **Firefox** (latest version) - Fully supported

### Mobile Browsers

* **Safari iOS** (iOS 13+) - iPhone and iPad
* **Chrome Android** (latest version) - Android devices
* **Samsung Internet** (latest version) - Samsung devices

{% hint style="success" %}
**Recommended**: Use the latest version of Chrome, Safari, Edge, or Firefox for the best experience.
{% endhint %}

## Unsupported Browsers

### Internet Explorer

**Internet Explorer is not supported**, including IE 11.

**Why?**

* Internet Explorer lacks support for modern web standards
* Microsoft officially ended support for Internet Explorer on June 15, 2022
* Sesami uses modern web components that require current browser features

**Alternative**: Use Microsoft Edge instead. Edge is faster, more secure, and fully compatible with Sesami.

### Older Browser Versions

Browsers older than 2 years may have compatibility issues:

* **Outdated Chrome/Firefox/Edge** - Update to latest version
* **iOS Safari < 13** - Update iOS or device
* **Android Chrome < 80** - Update Chrome app

## Browser Requirements

### For Customers (Booking Calendar)

To book appointments on your storefront, customers need:

* **JavaScript enabled** - Required for calendar functionality
* **Cookies enabled** - For session management and booking flow
* **Modern browser** - Chrome, Safari, Edge, or Firefox (latest versions)

### For Admin (Sesami Admin Portal)

To manage bookings in Sesami Admin Portal, admins need:

* **PWA-compatible browser** - Chrome, Safari, Edge, or Firefox
* **JavaScript enabled** - Required for admin interface
* **Stable internet connection** - For real-time updates
* **Screen resolution** - Minimum 1280x720 recommended for desktop

See: [Sesami Admin Portal](/admin/sesami-admin-portal.md)

## Troubleshooting

If the calendar or booking form isn't working:

1. **Update your browser** to the latest version
2. **Enable JavaScript and cookies** in browser settings
3. **Disable ad blockers or extensions** — some can interfere with booking scripts
4. **Clear browser cache** and reload the page
5. **Try incognito/private mode** to rule out extension conflicts
6. **Try a different browser** — Chrome is recommended

If the issue persists, contact <help@sesami.co> with your browser name and version, device type, and a screenshot.

## Related

* [Month/Day View](/booking/booking-experiences/month-day-view.md) - Modern calendar experience
* [Multi-day View](/booking/booking-experiences/multi-day-view.md) - Classic calendar experience
* [Sesami Admin Portal](/admin/sesami-admin-portal.md) - PWA admin interface
* [Quickstart Guide](/get-started/quickstart.md) - Initial setup and testing


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sesami.co/booking/booking-experiences/browser-compatibility.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.