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Booking Packages

Sell packages of multiple sessions or appointments that customers can book over time.

Use Cases

  • Class packages — 10-class yoga pass, 5-session training pack

  • Membership programs — monthly massage membership, quarterly therapy sessions

  • Punch cards — pre-paid session packages

  • Bulk discounts — buy multiple sessions at a discounted rate

How Packages Work

  1. Customer purchases a package product (e.g., "10-Class Yoga Package")

  2. Customer receives confirmation with booking instructions

  3. Customer books individual sessions as needed

  4. Admin tracks remaining sessions

  5. Package expires or sessions are used up

Setting Up Booking Packages

1

Create the package product in Shopify

  1. Go to Shopify > Products

  2. Create a new product (e.g., "10-Class Yoga Package")

  3. Set the discounted package price

  4. In the description, explain:

    • Number of sessions included

    • How to book individual sessions

    • Expiration date (if applicable)

    • Terms and conditions

  5. Save

2

Configure the service in Sesami

  1. Go to Sesami > Services

  2. Link the individual service (e.g., "Yoga Class") to the corresponding package product

  3. Configure resources and availability

  4. Save

3

Test the flow

  1. Purchase a test package on the storefront

  2. Book an individual session using the package

  3. Verify the booking confirmation

Tracking Package Usage

Choose a tracking method based on your volume:

Method
Best for
How it works

Spreadsheet

Small businesses

Track customer name, package, sessions remaining, expiration

Shopify order notes

Simple tracking

Tag orders with package status

Membership app

Higher volume

Automate credit tracking via Shopify App Store

Custom integration

Advanced needs

Build with the Sesami API

Pricing Strategies

Show savings clearly to encourage package purchases:

  • Percentage discount — "Save 25% with a 10-class pack"

  • Per-session value — "$15/class vs $20 drop-in"

  • Tiered pricing — larger packages get bigger discounts

Package Terms

In the product description, clearly state:

  • Number of sessions included

  • Validity period and expiration policy

  • How to book sessions

  • Transferability (can sessions be shared or gifted?)

  • Refund policy for unused sessions

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Send expiration reminders via Sesami Flows — for example, 30 days and 7 days before expiration.

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