# Booking Packages

Sell packages of multiple sessions or appointments that customers can book over time.

## Use Cases

* **Class packages** — 10-class yoga pass, 5-session training pack
* **Membership programs** — monthly massage membership, quarterly therapy sessions
* **Punch cards** — pre-paid session packages
* **Bulk discounts** — buy multiple sessions at a discounted rate

## How Packages Work

1. **Customer purchases** a package product (e.g., "10-Class Yoga Package")
2. **Customer receives** confirmation with booking instructions
3. **Customer books** individual sessions as needed
4. **Admin tracks** remaining sessions
5. **Package expires** or sessions are used up

## Setting Up Booking Packages

{% stepper %}
{% step %}

#### Create the package product in Shopify

1. Go to **Shopify > Products**
2. Create a new product (e.g., "10-Class Yoga Package")
3. Set the discounted package price
4. In the description, explain:
   * Number of sessions included
   * How to book individual sessions
   * Expiration date (if applicable)
   * Terms and conditions
5. **Save**
   {% endstep %}

{% step %}

#### Configure the service in Sesami

1. Go to **Sesami > Services**
2. Link the individual service (e.g., "Yoga Class") to the corresponding package product
3. Configure resources and availability
4. **Save**
   {% endstep %}

{% step %}

#### Test the flow

1. Purchase a test package on the storefront
2. Book an individual session using the package
3. Verify the booking confirmation
   {% endstep %}
   {% endstepper %}

## Tracking Package Usage

Choose a tracking method based on your volume:

| Method                  | Best for         | How it works                                                             |
| ----------------------- | ---------------- | ------------------------------------------------------------------------ |
| **Spreadsheet**         | Small businesses | Track customer name, package, sessions remaining, expiration             |
| **Shopify order notes** | Simple tracking  | Tag orders with package status                                           |
| **Membership app**      | Higher volume    | Automate credit tracking via Shopify App Store                           |
| **Custom integration**  | Advanced needs   | Build with the [Sesami API](/apps-integrations/api-and-building-apps.md) |

## Pricing Strategies

Show savings clearly to encourage package purchases:

* **Percentage discount** — "Save 25% with a 10-class pack"
* **Per-session value** — "$15/class vs $20 drop-in"
* **Tiered pricing** — larger packages get bigger discounts

## Package Terms

In the product description, clearly state:

* Number of sessions included
* Validity period and expiration policy
* How to book sessions
* Transferability (can sessions be shared or gifted?)
* Refund policy for unused sessions

{% hint style="info" %}
Send expiration reminders via [Sesami Flows](/automations/sesami-flows.md) — for example, 30 days and 7 days before expiration.
{% endhint %}

## Related

* [Services](/admin/services.md) — service configuration
* [Group Appointments](/booking/booking-features/group-appointments.md) — sell class packages with group bookings
* [Cancellations & Rescheduling](/booking/booking-features/cancellations-rescheduling.md) — managing package session changes


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