# Waiver & Terms

Require customers to agree to your terms, sign a waiver, or acknowledge a policy before booking. There are two ways to add this to your booking flow.

## Option 1: Sesami Forms App (with Instant Booking)

If you have [Instant Booking](/booking/booking-features/instant-booking.md) enabled for the service, you can use the [Sesami Forms App](/apps-integrations/sesami-forms-app.md) to add a terms agreement step directly in the booking flow.

**How to set it up:**

1. Enable **Instant Booking** on the service (Sesami > Services > \[service] > Instant Booking)
2. Set up the **Sesami Forms App** with a checkbox or acknowledgment field
3. Customers complete the form — including accepting terms — before the booking is confirmed

This is the most integrated approach since it's part of the Sesami booking experience itself.

## Option 2: Shopify App or Theme Customization

If you use the standard Shopify checkout flow, you can add terms through Shopify.

### Using a Shopify App

Shopify apps can add a terms and conditions checkbox to the cart or checkout page. Search the Shopify App Store for "terms and conditions" or "checkout agreement" apps.

### Using Theme Customization

You can add a terms checkbox directly to your product page or cart through theme customization:

* Add a checkbox to the product page near the Add to Cart button
* Link the checkbox to a dedicated terms page (e.g., `/pages/booking-terms`)
* Use JavaScript to prevent checkout until the box is checked

{% hint style="info" %}
Theme customization requires some coding knowledge. If you need help, contact <help@sesami.co> or consider the [Professional Services](/get-started/onboarding/professional-services.md) option.
{% endhint %}

## Best Practices

* **Be clear and specific** — state your cancellation, refund, and no-show policies
* **Keep it readable** — avoid legal jargon where possible
* **Link to full terms** — use a checkbox as acknowledgment, with a link to the complete document
* **Update regularly** — review terms when you change policies or add new services

## Related

* [Instant Booking](/booking/booking-features/instant-booking.md) — skip Shopify checkout for a streamlined booking flow
* [Sesami Forms App](/apps-integrations/sesami-forms-app.md) — collect information and agreements during booking
* [Cancellations & Rescheduling](/booking/booking-features/cancellations-rescheduling.md) — set up cancellation and rescheduling policies


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