# Safari-cookies

Safaris privatlivsfunktioner kan blokere nogle cookies og få bookingforløb til at opføre sig uventet.

## Symptomer

* Knapper reagerer ikke
* Beskeder om udløbet session
* Kundedetaljer bevares ikke mellem trin

## Anbefalede handlinger

{% stepper %}
{% step %}

#### Testtilstande

Test bookingforløbet i Safari **Privat** tilstand og normal tilstand.
{% endstep %}

{% step %}

#### Indstilling til fejlfinding

Bed kunden om midlertidigt at deaktivere “Forhindr sporing på tværs af websteder” (kun til fejlfinding).
{% endstep %}

{% step %}

#### Kontrol af webshop

Bekræft, at webshoppen er Online Store 2.0 med Sesami-embed aktiveret.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Hvis problemet kun opstår i Safari og ikke i Chrome, er det ofte relateret til cookies/sporing.
{% endhint %}


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