> For the complete documentation index, see [llms.txt](https://help.sesami.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sesami.co/da/kom-i-gang/onboarding/troubleshooting/session-expired.md).

# Sessionen er udløbet

“Sessionen er udløbet” eller “ugyldigt link” kan ske, når bookinglinks åbnes efter, at de er udløbet, eller når cookies er blokeret.

## Almindelige årsager

* Linket blev åbnet meget senere (udløbet session)
* Browseren blokerer tredjepartscookies
* Aggressive privatlivsudvidelser
* Cachelagrede storefront-sider, der leverer forældede sessionsdata

## Hvad du kan prøve

{% stepper %}
{% step %}

#### Åbn i inkognito-/privat vindue

Prøv at åbne bookinglinket i et privat eller inkognito vindue i browseren.
{% endstep %}

{% step %}

#### Deaktivér midlertidigt annonceblokkere/privatlivsudvidelser

Nogle udvidelser kan blokere cookies eller scripts, der kræves til bookingen.
{% endstep %}

{% step %}

#### Ryd browsercache og cookies

Rydning af cache og cookies kan fjerne forældede sessionsdata, som får linket til at blive behandlet som udløbet.
{% endstep %}

{% step %}

#### Hvis du er på mobil, så prøv en anden browser

Prøv at åbne linket i Chrome eller Safari (eller en anden mobilbrowser) for at udelukke browser-specifikke cookie- eller privatlivsindstillinger.
{% endstep %}
{% endstepper %}

## Hvis problemet opstår ofte

* Gennemgå din cacheopsætning i temaet
* Sørg for, at bookingens indgangspunkt bruger den aktuelle embed/blok

Relateret:

* Safari-cookieproblemer: **/troubleshooting/safari-cookies**


---

# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.sesami.co/da/kom-i-gang/onboarding/troubleshooting/session-expired.md?ask=<question>&goal=<user_goal>
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