# Refusionspolitik

Sesami inkluderer en prøveperiode, så du kan evaluere produktet, før du bliver opkrævet.

## Prøveperiode

Når du installerer Sesami for første gang og vælger en plan, modtager du typisk en **30-dages gratis prøveperiode**.

## Tilbagebetaling / ingen opkrævning

Hvis du afinstallerer Sesami inden for prøveperioden (inden for 30 dage), bliver du ikke opkrævet for abonnementet.

{% hint style="info" %}
Hvis du har spørgsmål om din specifikke faktureringssituation (for eksempel timing af Shopify-fakturaer), skal du kontakte Sesami-support med URL'en til din Shopify-butik og fakturadatoen.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sesami.co/da/kontoadministration/billing/refund-policy.md?ask=<question>
```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.