> For the complete documentation index, see [llms.txt](https://help.sesami.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sesami.co/fi/aloita/onboarding/troubleshooting/safari-cookies.md).

# Safarin evästeet

Safarin tietosuojaominaisuudet voivat estää joitakin evästeitä ja aiheuttaa varaustoimintojen toimimisen odottamattomasti.

## Oireet

* Painikkeet eivät reagoi
* Istunto vanhentunut -viestit
* Asiakastiedot eivät säily vaiheiden välillä

## Suositellut toimet

{% stepper %}
{% step %}

#### Testitilat

Testaa varaustoiminto Safarissa **Yksityinen** tila ja normaali tila.
{% endstep %}

{% step %}

#### Vianmääritysasetus

Pyydä asiakasta poistamaan tilapäisesti käytöstä ”Estä sivustojen välinen seuranta” (vain vianmääritystä varten).
{% endstep %}

{% step %}

#### Verkkokaupan tarkistus

Varmista, että verkkokauppa on Online Store 2.0 ja että Sesami-upotus on käytössä.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Jos ongelma ilmenee vain Safarissa eikä Chromessa, se liittyy usein evästeisiin/seurantaan.
{% endhint %}


---

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