# Migrate to Sesami

If you're switching to Sesami from another booking system, we can help you migrate your data.

## What can be migrated?

The following data can be migrated from one Sesami account to another (or from another booking system):

* **Team members** - Staff profiles and information
* **Availabilities** - Team member schedules and working hours
* **Services** - Booking services, durations, pricing, and settings
* **Bookings** - Historical and upcoming appointment data

{% hint style="info" %}
**Note**: Migration applies when moving between Sesami accounts or when transitioning from certain other booking platforms. The exact scope depends on your previous system.
{% endhint %}

### Customer migration

Customer data is managed through Shopify, not Sesami. If you need to migrate customer information:

* **Use Shopify's customer import process** - Shopify provides built-in tools for importing customer data via CSV
* See [Shopify's customer import documentation](https://help.shopify.com/en/manual/customers/import-export-customers) for detailed instructions
* Customer data in Shopify is automatically available to Sesami for booking purposes

Since Sesami uses your existing Shopify customer database, no separate customer migration is needed within Sesami itself.

## How to request a migration

If you need to migrate data to your Sesami account:

1. Contact **Sesami Support**: <help@sesami.co>
2. Provide details about:
   * Your current booking system (if applicable)
   * What data you need to migrate
   * Your Shopify store URL
   * Any specific requirements or timelines

Our support team will review your request and guide you through the migration process.

{% hint style="warning" %}
**Important**: For complex migrations involving data from other booking platforms, please reach out to support early in your planning process to understand what's possible and to coordinate timing.
{% endhint %}

## Alternative: Manual setup

For simple setups, you may find it faster to manually configure your team members and availabilities in Sesami rather than migrating data. This is especially true if you have:

* Only a few team members (1-5)
* Simple recurring availability patterns
* Want to take the opportunity to restructure your booking setup

See our [Quickstart Guide](/get-started/quickstart.md) for step-by-step setup instructions.

## Need more help?

Contact our support channels:

* **Sesami Support**: <help@sesami.co>
* **Shopify Support**: <help@shopify.com>

## Related

* [Quickstart Guide](/get-started/quickstart.md) - Set up Sesami from scratch
* [Onboarding Call](/get-started/onboarding/onboarding-call.md) - Book a free setup session
* [White-Glove Setup Service](/get-started/onboarding/white-glove-setup.md) - Professional setup assistance
* [Professional Services](/get-started/onboarding/professional-services.md) - Custom development services


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