Session Expired

“Session expired” or “invalid link” can happen when booking links are opened after they expire or when cookies are blocked.

Common causes

• Link opened much later (expired session)

• Browser blocks third-party cookies

• Aggressive privacy extensions

• Cached storefront pages serving outdated session data

What to try

1

Open in incognito/private window

Try opening the booking link in a browser private or incognito window.

2

Disable ad blockers/privacy extensions temporarily

Some extensions can block cookies or scripts required for the booking session.

3

Clear browser cache and cookies

Clearing cache and cookies can remove outdated session data that causes the link to be treated as expired.

4

If on mobile, try another browser

Try opening the link in Chrome or Safari (or a different mobile browser) to rule out browser-specific cookie or privacy settings.

If the issue is frequent

• Review your theme caching setup

• Ensure the booking entry point is using the current embed/block

Related:

• Safari cookie issues: /troubleshooting/safari-cookies