# White-Glove Setup Service Don't have time to set it up yourself? Have a complex theme? We can help! Our white-glove setup service provides hands-on assistance to get Sesami configured and integrated with your Shopify store. Perfect for busy merchants who want expert help getting started quickly. ## What We Offer ### Theme Integration & Configuration Professional setup and integration with your Shopify theme: * **Theme integration** - Expert integration with your Shopify theme (standard or custom) * **Theme compatibility** - Resolve conflicts and styling issues * **Responsive optimization** - Ensure perfect display across all devices * **Standard configuration** - Set up services, resources, and availability based on your requirements * **Testing** - Thorough testing to ensure everything works correctly * **Training** - Brief walkthrough of how to manage bookings after setup ### What's Included * Complete Sesami setup in your Shopify store * Theme integration (app embed or custom integration) * Configuration of your initial services and resources * Availability schedule setup for resources * Storefront integration and styling * End-to-end testing * Documentation of configuration * Brief training session {% hint style="info" %} **Ideal for**: Merchants with standard booking needs who want professional setup assistance without the complexity of custom development. {% endhint %} ## How It Works ### 1. Contact us for a quote Reach out to our team with details about your setup needs: **Email**: Include information about: * Your Shopify store URL and theme name * Number of services and resources * Any specific requirements or customizations needed * Desired timeline ### 2. Scope Review & Quote Our team will: * Review your store and theme * Assess the setup requirements * Provide a detailed quote based on complexity * Answer any questions about the service ### 3. Setup & Implementation Once approved: 1. **Collaborator Access** - We'll send you a [Shopify Collaborator Access request](https://help.shopify.com/en/manual/your-account/staff-accounts/collaborator-accounts) 2. **Information Gathering** - We'll collect details about your services, team, and requirements 3. **Configuration** - Our team sets up Sesami according to your specifications 4. **Testing** - We test the complete booking flow 5. **Handoff** - We walk you through the configuration and show you how to manage bookings {% hint style="warning" %} **Important**: Please do not make changes to your store while we're working on the setup to avoid conflicts. {% endhint %} ### 4. Documentation & Support After setup: * Full documentation of your configuration * Log of all changes made to your store * Brief training on managing bookings * Access to standard support for ongoing questions {% hint style="success" %} **Get Started**: Contact with your store details to receive a quote. {% endhint %} ## Pricing Pricing is based on your specific requirements and theme complexity. Contact us for a detailed quote. **Factors affecting pricing:** * Theme type (standard Shopify theme vs. heavily customized) * Number of services and resources to configure * Complexity of availability schedules * Special requirements or customizations ## Theme Compatibility ### Standard Themes Most Shopify themes (especially Shopify 2.0 themes) work seamlessly with Sesami's app embed. Setup is typically straightforward. ### Custom or Legacy Themes Some themes may require additional work: * **Heavily customized themes** may need custom integration * **Older themes** (pre-2.0) may require manual code integration * **Conflicting apps** may need resolution {% hint style="warning" %} **Note**: While we work with most themes successfully, some heavily customized themes may prove impossible to integrate without significant theme modifications. In such cases, we'll inform you upfront and discuss options. {% endhint %} ## Get a Quote Ready to get professional setup assistance? Contact our team: **Email**: **Include in your inquiry:** * Your Shopify store URL * Theme name (or mention if it's custom) * Brief description of what you want to offer (number of services, resources) * Any specific requirements * Desired timeline Our team typically responds within 1-2 business days with a quote. *** ## Alternative Options ### Free Onboarding Call All upgraded accounts include a **free onboarding session** where we guide you through setup. This is perfect if: * You want to learn how to configure Sesami yourself * Your theme is standard and compatible * You have time to do the setup with guidance See: [Onboarding Call](/get-started/onboarding/onboarding-call.md) ### Self-Service Setup Our documentation provides complete step-by-step guides: * [Quickstart Guide](/get-started/quickstart.md) - Full setup walkthrough with troubleshooting ### Professional Services Need custom development beyond standard setup? * [Professional Services](/get-started/onboarding/professional-services.md) - Custom booking experiences using Sesami SDK ## Related * [Onboarding Call](/get-started/onboarding/onboarding-call.md) - Free guided setup session * [Professional Services](/get-started/onboarding/professional-services.md) - Custom development services * [Quickstart Guide](/get-started/quickstart.md) - DIY setup instructions * [Shopify Collaborator Access](https://help.shopify.com/en/manual/your-account/staff-accounts/collaborator-accounts) - How to grant access --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.sesami.co/get-started/onboarding/white-glove-setup.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.