Activate the New Sesami app and Admin Portal

Important: This article applies only to stores that had Sesami installed before May 8, 2026. If you installed Sesami on or after this date, you can skip these instructions.

The new Sesami experience includes access to the Admin Portal, where you can manage advanced features and settings to help manage your business.

The Sesami Admin Portal provides access to advanced Sesami features, including:

• Service settings

• Create more Resources and edit Availability

• Create Locations

• Configure Notifications

• Apps & Integrations

• & more!

Step 1: Your store has already been migrated!

Step 2: Check Your Email

1. The "Sesami Invitation" email was automatically sent to your store's registered email address.

2. Open the email and click Activate your account.

You're All Set!

Once activation is complete, you'll have access to the Admin Portal experience and all advanced Sesami features.

You can return to the Admin Portal at any time directly from the Sesami app.

Troubleshooting

I didn't receive the invitation email

Check:

1. Shopify Store Email address

2. Spam/Junk folder

3. Promotions tab

4. Contact Sesami team

How do I find my Shopify Store Email?

Shopify Admin → Settings → Store Details → Contact Information

I don't see Step 1 (Enable Sesami App Embed)

Whether this step appears depends on your Shopify theme and whether the Sesami App Embed has already been enabled.

If the App Embed is already enabled, simply continue with the next step.

Merchants on all plans can use the App Embed and remove the legacy ScriptTag integration.