Make sure to follow the How do I get started Sesami? article in order to create product variants for your product before adding it to Sesami.

Availabilities Not Showing Up

If you are setting up your Sesami services but don't see the time availability in your calendar, you might not missed something during the process. No worries though, we're here to help :)

Here are some common mistakes that we have noticed merchants make when setting up Sesami:

1. Not setting the variant as "Duration" - In your product page, you must set the variant to be exactly "Duration". Any other text to indicate the time slots that users can book just won't work. You must also set the "Duration" variant to be in the following format: 30, 45m, 90 minutes or 3 hours.
   
   
2. Not setting the time availability under the team tab - Make sure there are time availabilities under Sesami > Team > [Click on Team Member] > Availability. ;-)
   
   
3. Making sure there are team members assigned to the service - you can do this under Sesami > Services.
   
   
4. You have "Disable same day booking enabled" - You might be testing out Sesami to see if it's right for you and have included time availabilities, but only for today. If you have the "Disable same day booking" option checked, it won't actually show... because you have disabled it. You can find this under: Sesami > Services [Click on a Service] > Same Day Bookings.

Hope this helps! If you still find you can't get your time availabilities to show up on your Sesami booking app, do not hesitate to contact us!