To Cancel an Appointment for a Client
- click on the Calendar tab.
- find the appointment you want to cancel and click on it. A pop-up such as below will appear.
- Click on Cancel appointment then click on Confirm.
That's it! The appointment is now canceled on your calendar.
To Reschedule an Appointment for a Client
The process for rescheduling an appointment is nearly the same as for canceling.
- Click on the Calendar tab.
- find the appointment you want to cancel and click on it. A pop-up such as below should appear.
- click on Reschedule / Reassign.
- The pop-up for rescheduling appears.
- Select the new appointment date (and/or team member) and click on Reschedule Appointment on the top right of the screen.
That's it! The appointment is now rescheduled on your calendar.
Help Guide Video:
Enabling Cancellation and Rescheduling for Clients
You can enable cancellation and rescheduling for your clients (Medium and Pro plans only). Please check out this page for more info: https://help.sesami.co/hc/en-us/articleshttps://help.sesami.co/hc/en-us/articles/360048845814-Enabling-Cancellation-and-Rescheduling-for-Clients/360048845814-Cancellation-and-Rescheduling