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As a customer, how do I reschedule and cancel an appointment?

Mariana Corsetti
  • Updated

Rescheduling an Appointment

You can reschedule an appointment from your confirmation booking email.

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Clicking on the link in the email will bring you to a page where you can view the current appointment details and reschedule.

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Canceling an Appointment

The process for canceling an appointment is nearly the same as for rescheduling.

You can cancel an appointment from your confirmation booking email.

 

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Clicking on the link in the email will bring you to a page where you can view the current appointment details and cancel.

 

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I don't see this link!?? I don't have this email!??

Contact the merchant :)

If for some reason you do see the cancellation link on your emails, or if you do not have the booking confirmation email, you will need to contact the merchant in which you have made the booking.

Depending on their cancellation policy, they will be able to tell you how to proceed to the next steps.

 

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