Sesami Flow is only available for Pro Plans.
Please note that this is a Beta version of the Sesami Flow.
|Please fill out the form if you want the Sesami Flow to be activated on your account!|
This is a game-changer tool that takes your booking capabilities to the next level. Using Sesami Flow you can trigger events for any touchpoints throughout the customers' booking journey.
Flow types, triggers, and templates
Current flow types:
For handling Sesami notifications or scheduling reminders or thank-you messages.
For integrations to other platforms such as Klaviyo, Slack, or Zapier.
Different types of triggers:
Useful for immediate event types, such as booking confirmations.
Useful for early or delayed event types, such as reminders or thank-you messages.
Each Flow has a template which has a different format based on the Flow types:
- HTML or Text
For Email type Flows.
For webhook type Flows.
Below, we point out some useful workflow ideas you can run:
You can create Klaviyo flows to trigger meaningful events from Sesami to the Klaviyo platform. Events such as:
- Appointment Created
- Appointment Started
- Appointment Rescheduled
- Appointment Cancelled
- Appointment Reminder
- Post-Appointment Event
Using Email Flows, you can send email reminders to your customers, as many as you want. You can set to send several reminders, a couple of days or sometime before the start time of the appointments.
Thank you or post-appointment survey messages
Similar to reminders, you can create a Flow to send post-appointment emails asking customers about their booking or service experience and also share their reviews with others.