Randy Pante

Customer Success Manager @ Sesami

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Activity overview

Latest activity by Randy Pante
  • Randy Pante created an article,

    How to Setup Google Calendar Sync

    Step By Step Walkthrough Enabling Google Calendar Sync You can enable your google calendar sync by navigating to:Team > [click on team member] > Advanced > Google Calendar Sync   Important things...

  • Randy Pante created an article,

    How do I set up tips / tipping option?

    Sesami itself doesn't handle payments directly of your bookings, but instead is using the Shopify foundation and framework. Good news though, Shopify has recently released new tipping features. Ple...

  • Randy Pante created an article,

    Reports and Appointments Export (PRO PLAN ONLY)

    Reports and Appointments Export Request We are able to send you a CSV file of your appointments on Sesami as needed (PRO PLANS ONLY). Email us the request here: https://help.sesami.co/hc/en-us/requ...

  • Randy Pante created an article,

    Accelerated checkouts and dynamic checkout buttons

    Disable accelerated/dynamic checkout buttons to prevent conflict with Sesami. We highly recommend to disable accelerated check out buttons on your theme (such as shop pay, google pay, Apple Pay, et...

  • Randy Pante created an article,

    Troubleshooting "Assigned to: No one" caused by invalid quantity

    Prevention One particular issue we have been having with client booking in Sesami is when these bookings are assigned to "no one" on the Sesami app. This help page will showcase two different metho...

  • Randy Pante created an article,

    How can I block off certain dates or times?

      Blocking time off using the calendar availability To block off dates or times in Sesami, you will need to delete/remove the availability from your schedule.  Navigate to: Sesami > Team > [Click o...

  • Randy Pante created an article,

    Safari errors / Safari is telling to enable cookies!

    If you are getting errors while using Safari, we recommend using latest version of Safari on your desktop and on your iPhone. Also, clearing your cache may help.

  • Randy Pante created an article,

    Group Appointments

    Enabling Group Appointments Group appointments are only available for MEDIUM or PRO plans of Sesami.   To enable this the group appointments feature in your account, navigate to: Sesami > Services ...

  • Randy Pante created an article,

    Can I store or hold a client's credit card on file?

      In general, Sesami doesn't process payments on behalf of merchants for bookings made in our app but instead, the payments are processed through Shopify.   According to Shopify, it is not possibl...

  • Randy Pante created an article,

    How can I limit the number of days clients can book an appointment in advance?

    In the options of your services, you can (as the title suggests), limit the number of days your clients can book an appointment in advance. Sesami > Services > [click on a service] > Limit the numb...