> For the complete documentation index, see [llms.txt](https://help.sesami.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sesami.co/help-center-live-tr/hesap-yonetimi/billing/refund-policy.md).

# İade Politikası

Sesami, ücretlendirilmeden önce ürünü değerlendirebilmeniz için bir deneme süresi içerir.

## Deneme

Sesami'yi ilk kez yükleyip bir plan seçtiğinizde, bir **10 günlük ücretsiz deneme**.

## İade / ücret alınmama durumu

Sesami'yi deneme süresi içinde (10 gün içinde) kaldırırsanız, abonelik için ücretlendirilmezsiniz; çünkü Sesami'de henüz ücretli bir plan seçmemiş olursunuz ve Sesami sizi henüz Shopify faturalandırması üzerinden ücretlendiremez!

{% hint style="info" %}
Belirli faturalandırma durumunuzla ilgili sorularınız varsa (örneğin, Shopify fatura zamanlaması), Shopify mağaza URL'niz ve fatura tarihiyle birlikte Sesami destek ekibiyle iletişime geçin.
{% endhint %}


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