> For the complete documentation index, see [llms.txt](https://help.sesami.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sesami.co/it/gestione-account/billing/refund-policy.md).

# Politica di rimborso

Sesami include un periodo di prova così puoi valutare il prodotto prima che ti venga addebitato.

## Prova

Quando installi Sesami per la prima volta e scegli un piano, di solito ricevi un **prova gratuita di 30 giorni**.

## Scenario di rimborso / senza addebito

Se disinstalli Sesami entro il periodo di prova (entro 30 giorni), non ti verrà addebitato l’abbonamento.

{% hint style="info" %}
Se hai domande sulla tua situazione di fatturazione specifica (ad esempio, i tempi della fattura Shopify), contatta il supporto Sesami con l’URL del tuo negozio Shopify e la data della fattura.
{% endhint %}


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# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.sesami.co/it/gestione-account/billing/refund-policy.md?ask=<question>&goal=<endgoal>
```

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