> For the complete documentation index, see [llms.txt](https://help.sesami.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sesami.co/ja/akaunto/billing/refund-policy.md).

# 返金ポリシー

Sesami には試用期間が含まれているため、料金が発生する前に製品を評価できます。

## トライアル

Sesami を初めてインストールしてプランを選択すると、 **10日間の無料トライアル**.

## 返金／請求なしのケース

トライアル期間内（10日以内）に Sesami をアンインストールした場合、Sesami で有料プランを選択しておらず、また Sesami はまだ Shopify の請求を通じて課金できないため、サブスクリプション料金は請求されません。

{% hint style="info" %}
ご自身の請求状況（たとえば Shopify の請求書のタイミング）についてご不明な点がある場合は、Shopify ストアの URL と請求書の日付を添えて Sesami サポートまでお問い合わせください。
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.sesami.co/ja/akaunto/billing/refund-policy.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.