> For the complete documentation index, see [llms.txt](https://help.sesami.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sesami.co/no/kontoadministrasjon/billing/refund-policy.md).

# Refusjonspolicy

Sesami inkluderer en prøveperiode, slik at du kan vurdere produktet før du blir belastet.

## Prøveperiode

Når du installerer Sesami for første gang og velger en plan, får du en **10-dagers gratis prøveperiode**.

## Tilfelle med refusjon / ingen belastning

Hvis du avinstallerer Sesami innen prøveperioden (innen 10 dager), vil du ikke bli belastet for abonnementet, fordi du ikke har valgt en betalt plan i Sesami, og Sesami kan ennå ikke belaste deg via Shopify-fakturering!

{% hint style="info" %}
Hvis du har spørsmål om din spesifikke faktureringssituasjon (for eksempel når Shopify-fakturaen sendes), kan du kontakte Sesami-support med nettadressen til Shopify-butikken din og fakturadatoen.
{% endhint %}


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