Tips

Let customers add a tip or gratuity — great for service-based businesses like salons, spas, and wellness practitioners.

Tipping with Shopify POS

For in-person bookings, tipping is available through Shopify POS:

• Configure tip options in your POS settings

• Customers can add a tip on the POS device during or after checkout

For POS tipping setup, see: Shopify POS Tips

Simplified with Sesami Instant Booking

When Sesami Instant Booking is active, the checkout happens after the service is completed, making tipping straightforward:

1. Customer books using Sesami Instant Booking (no payment at booking time)

2. Service is completed

3. Customer adds the booking to cart and proceeds to checkout

4. Tip can be added on the full amount at checkout

This lets customers tip based on their actual experience.

Even for bookings that went through Shopify checkout, you can detach the order using a Sesami Flow to achieve a similar post-service checkout and tipping experience.

Tipping on Online Store

For online bookings, tipping is handled through Shopify's built-in tipping feature:

1. Go to Shopify > Settings > Checkout

2. Find the Tipping section

3. Enable tipping

4. Configure tip options (percentage or custom amount)

5. Save

For full details, see: Shopify Tipping Setup

Related

• Deposits — collect partial payment at booking

• Credit Card on File — store payment methods for future charges

• Sesami Instant Booking — booking without upfront checkout