> For the complete documentation index, see [llms.txt](https://help.sesami.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sesami.co/pt-br/gerenciamento-da-conta/billing/refund-policy.md).

# Política de reembolso

O Sesami inclui um período de teste para que você possa avaliar o produto antes de ser cobrado.

## Teste

Quando você instala o Sesami pela primeira vez e escolhe um plano, normalmente você recebe um **teste grátis de 30 dias**.

## Cenário de reembolso / sem cobrança

Se você desinstalar o Sesami dentro do período de teste (em até 30 dias), você não será cobrado pela assinatura.

{% hint style="info" %}
Se você tiver dúvidas sobre sua situação específica de cobrança (por exemplo, o prazo da fatura da Shopify), entre em contato com o suporte do Sesami informando a URL da sua loja na Shopify e a data da fatura.
{% endhint %}


---

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