> For the complete documentation index, see [llms.txt](https://help.sesami.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sesami.co/zh-cn/kai-shi-shi-yong/onboarding/troubleshooting.md).

# 故障排查

常见问题及其解决方法。

## 安装与设置

* [无可用性](/zh-cn/kai-shi-shi-yong/onboarding/troubleshooting/no-availability.md) — 客户看不到可用时间段
* [时区不匹配](/zh-cn/kai-shi-shi-yong/onboarding/troubleshooting/timezone-mismatch.md) — 预约时间与您的本地时间不符

## 错误

* [会话已过期](/zh-cn/kai-shi-shi-yong/onboarding/troubleshooting/session-expired.md) — “会话已过期，请刷新”错误
* [Safari Cookie](/zh-cn/kai-shi-shi-yong/onboarding/troubleshooting/safari-cookies.md) — Safari 阻止 Cookie 或显示错误
* [无效链接错误页面](/zh-cn/kai-shi-shi-yong/onboarding/troubleshooting/as-a-customer-why-am-i-seeing-an-invalid-link-error-page.md) — 客户看到无效链接页面
* [分配给无人 - 无效订单](/zh-cn/kai-shi-shi-yong/onboarding/troubleshooting/troubleshooting-assigned-to-no-one-caused-by-invalid-order.md) — 预约未分配给资源
* [分配给无人 - 无效数量](/zh-cn/kai-shi-shi-yong/onboarding/troubleshooting/troubleshooting-assigned-to-no-one-caused-by-invalid-quantity.md) — 由于数量问题，预约未被分配

## 仍然卡住？

请通过以下方式联系我们： <help@sesami.co> 并提供您的商店网址、受影响的服务以及截图。


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# Agent Instructions
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