> For the complete documentation index, see [llms.txt](https://help.sesami.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sesami.co/zh-cn/zhang-hu-guan-li/billing/pause-or-freeze-subscription.md).

# 暂停或冻结订阅

要去度假、经营季节性业务，或者只是需要休息一下？以下是如何在停机期间处理你的 Sesami 订阅。

## Sesami 账单如何运作

Sesami 是一款第三方 Shopify 应用，因此其计费是 **与你的 Shopify 订阅分开的**。暂停或暂时关闭你的 Shopify 商店 **不会** 暂停 Sesami 计费——除非你卸载该应用，否则账单将继续产生。

## 暂停步骤

1. **保存你的数据** — 导出你的预约信息、服务配置和资源设置，以便日后恢复
2. **联系 Sesami 支持** — 联系 <help@sesami.co> **在** 卸载之前。我们会逐一审核所有请求，并且可能能够提供帮助
3. **卸载 Sesami** — 如有需要，移除应用以停止计费

{% hint style="info" %}
我们会逐一处理所有请求。请在卸载前联系我们，以便我们为你的情况找到最佳解决方案。
{% endhint %}

## 恢复使用

当你准备好恢复时：

1. 从 Shopify 应用商店重新安装 Sesami
2. 联系 <help@sesami.co> — 团队将帮助你完成新的设置
3. 重新添加你的服务、资源和可用时间（或从你保存的数据中恢复）
4. 在你的店面上测试预约流程

## 相关

* [取消你的订阅](/zh-cn/zhang-hu-guan-li/billing/cancel-subscription.md) — 完整的取消步骤
* [账单计划](/zh-cn/zhang-hu-guan-li/billing/billing-schedule.md) — 计费周期详情
* [退款政策](/zh-cn/zhang-hu-guan-li/billing/refund-policy.md) — 退款条款


---

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