Omnisend is a marketing automation platform that specializes in email and SMS marketing for e-commerce businesses. It provides a suite of tools and features designed to help e-commerce businesses engage with their customers, increase sales, and improve overall marketing efficiency.
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Integration
After creating an account with Omnisend, you can easily connect your store.
Install Omnisend in your store and follow the app's steps.
How to create KPI Key
Click on your profile Tab → Store setting
Click on the KPI keys tab.
1 Create a New API Key:
- In the API settings or developer tools section, you should find an option to create a new API key.
- Click on the option to create a new API key.
2 Configure API Key Settings:
- You may need to configure settings for the API key you're creating. This could include specifying the level of access and permissions the API key will have. Make sure to set the appropriate permissions based on your integration needs.
3 Generate the API Key:
- After configuring the settings, the system should generate a unique API key for you.
- This API key is typically a long alphanumeric string. Keep it secure, and do not share it openly.
4 Store the API Key:
Store the generated API key in a secure location. You'll need this key when integrating Omnisend with other applications or services that require API access.
You can also review Omnisend KPI Documentation.
How to create customer events
To Create a Custom Event, review this article.
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Proceed with the following steps:
- Store setting → Custom Events
- Create a new custom event
- Add the KPI key you've created before in the header. (For every unique event, a new API key is necessary.)
- You need to fill out this section in order to make the body. Based on what you plan to include in the SMS, the provided information is generated. For example, CustomerName, ServiceName, CustomerTimezone, etc
- Event Name: It can be → appointment created, rescheduled, canceled,…
- System name: It can be service name, customer name,…
- Add email and phone numbers
- Event custom field: This is the part that you should focus on.
- When you create an event, you can see the events you created in the setting → custom events.
- Copy the related event ID.
How to Create a custom workflow on Omnisend.
- Automation → New workflow → Create custom workflow
- Add triggers and information based on your needs.
- Use your custom fields.
-
Create flow on Sesami.
- Use your event ID on the target URL.
- Paste your API key on the headers
- Set your custom fields
- Use the phone for SMS
Headers:
{
"Content-Type": "application/json",
"X-API-KEY": "YOUR_KEY"
}
Body:
{
"fields": {
"CustomerName": "{{CustomerName}}",
"ServiceName": "{{ServiceName}}"
},
"email": "{{CustomerEmail}}"
}
For more details, access Omnisend Documentation