Sesami Flows is available for all paid Plans.

The number of Flows is set based on your Sesami subscription plan:

Sesami Flows is a game-changer tool that takes your booking capabilities to the next level.

Using Sesami Flows you can trigger events for any touchpoints throughout the customers' booking journey.

Flow types, triggers, and templates

Flow types

Current flow types:

1. Email
   For handling Sesami notifications or scheduling reminders or thank-you messages.
2. Webhook
   For integrations to other platforms such as Klaviyo, Slack, or Zapier.

Flow triggers

Different types of triggers:

1. Instant
   Useful for immediate event types, such as booking confirmations.
   
   
2. Scheduled
   Useful for early or delayed event types, such as reminders or thank-you messages.
   
   

Flow templates

Each Flow has a template which has a different format based on the Flow types:

1. HTML or Text
   For Email type Flows.
2. JSON
   For webhook type Flows.

Flow Ideas

Below, we point out some useful workflow ideas you can run:

Klaviyo Integration

You can create Klaviyo flows from Sesami to the Klaviyo platform to trigger meaningful events. Events such as:

• Appointment Created
• Appointment Started
• Appointment Rescheduled
• Appointment Cancelled
• Appointment Reminder
• Post-Appointment Event

Reminders

Using Email Flows, you can send email reminders to your customers, as many as you want. You can set to send several reminders a couple of days or sometime before the start time of the appointments.

Thank you or post-appointment survey messages

Similar to reminders, you can create a Flow to send post-appointment emails asking customers about their booking or service experience and also share their reviews with others.

For more detailed information, you can access Sesami Flows Overview or contact Sesami Support [ help@sesami.co ] 

FAQ

• Create an email list and set the Flow target, the group email list.
• Or to create multiple of the same flows to each target email address.